Farmer's App Privacy Policy
Effective Date: 2024/11/30
Introduction
The Farmer's App is developed under the Farmer Information Management System by the Directorate General of Food to facilitate the paddy and wheat procurement process for Bangladeshi farmers. Protecting your personal information is our priority, and this Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Personal Information
- Name, National ID (NID) number, mobile number, and address for registration and identity verification.
- Bank account details for processing payments.
1.2 Usage Data
- Information about how you interact with the app, such as app activity logs and preferences.
1.3 Device Information
- Device type, operating system, and app version to ensure compatibility and security.
2. How We Use Your Information
We use the collected information to:
- Verify farmers’ identities and allocate quotas through a fair lottery process.
- Manage EOIs, quality checks, and allocation records.
- Generate Weighment, Quality, and Stock Certificates (WQSC).
- Process payments securely and efficiently.
- Improve app functionality and resolve technical issues.
3. Information Sharing and Disclosure
We only share your data in the following circumstances:
- With relevant government officials (e.g., UAO, UNO) for verification and approval purposes.
- With banks for payment processing.
- As required by law or legal processes.
We do not sell, rent, or share your data with third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute data security.
5. User Rights
As a user, you have the right to:
- Access and update your personal information through the app.
- Request deletion of your account and associated data, subject to legal obligations.
- Contact us with any concerns regarding data usage.
6. Third-Party Services
The app may integrate with payment gateways or other systems for secure transactions. These third-party services have their own privacy policies, and we recommend reviewing them.
7. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated “Effective Date.”
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: